Candle Safety & Burning Tips
We want you to get the maximum pleasure and enjoyment from your scented candles. However, it’s very important that you burn candles responsibly to ensure their safe use. Please follow these guidelines carefully and you will get the maximum burn time from your candle, as well as ensuring an even burn down the container, minimising waste, and of course ensuring you enjoy your candle safely.
General Candle Burning Rules
Prior to lighting, remove and discard any packaging.
Keep burning candles within sight at all times, never leave a burning candle unattended.
Keep burning candles away from flammable materials and out of reach of children and pets.
Keep wicks trimmed to ¼ inch at all times. (You can buy our Wick Snippers to make this an easy task).
If your candle begins to produce smoke, extinguish the flame, re-trim the wick to 1/4inch, remove any cut wick & relight.
Only burn candles in or on suitable holders and place them on heat and fire resistant surface.
Do not place candles on or near other heat sources, and never directly on furniture.
Keep the wax pool free of wick trimmings, matches or any other material. Keep the wick centered.
Place your candle in an area free from draughts - (Try our range of Candle Shade Accessories).
Extinguish candles with care, as wax may splatter.
Jar & Tumbler Candles
Glass Containers are fragile, handle with care. Don’t use jars that are cracked, chipped or scratched.
Discontinue using when 1.5cm of wax remains, as glass may shatter. Do not refill jars with wax. Tip - carefully remove the remaining wax, and this can then be placed into a wax/tart burner, to give you an additional 8 hours of beautiful fragrance!
Do not allow the flame to touch the side of the jar, as it may become extremely hot, and could shatter. Handle carefully.
To ensure an even wax burn down the container, burning the candle until the wax pool reaches the edge of the container (this can take up to three hours). It’s normal for some wax to remain, and the amount varies per colour, fragrance and burning environment. If you do not do this, by lighting the candle and then extinguishing it before the melted wax touches the edge of the container, the camel may "tunnel" and the burn time thereafter will be greatly reduced
If your candle has a lid, extinguish carefully before replacing the lid.
Votives are made to liquefy, burn them only in appropriate holders, and never burn free standing. Trim the wick to ¼ inch prior to first lighting, and trim before subsequent burns to reduce chances of smoke production. Tip - To make removing the last little bit of unburnt wax from the votive holder, simply put a few drops of water into the bottom of the votive holder, before putting in the sampler/votive candle
Place wax tarts/patties in the top of a dry tart warmer and never add water. Light one of the unscented tea lights sold on our TJReiki site - these are guaranteed to give the correct, controlled flame made especially for this purpose (any other tea lights used will invalidate your product warranty/guarantee. When melted, the wax will release its wonderful fragrance for up to 8 hours.
Place wax tarts/patties in the top of wax tart burner. Do not add water. Light one unscented tea light inside the unit base. Use metal cup tea lights ONLY. To change fragrance, extinguish the flame and allow the melted wax tart/pattie wax to harden. Gently apply pressure to wax disc with palm of hand, and in most cases the wax will pop out. Do not use metal objects to clean wax from warmer as this may crack or damage unit. Do not use warmer if chipped or cracked. Warmer may become hot while in use. Do not touch or move until cool.
Candles are sensitive to light and temperature, so be careful when storing them for any extended period of time. Avoid colour fading, melting or cracking by storing candles in a cool dry place away from direct sunlight or fluorescent light.
Storage temperature should not be allowed to exceed 27°C or fall below 0°C. Exposure to moisture may inhibit relighting.
Follow these guidelines when traveling as well, extreme temperatures in your car can easily melt or freeze your candles.
Should the mouth of a jar candle become blackened while burning simply extinguish the candle, allow to cool and carefully wipe the jar with a dry paper towel
To avoid such blackening keep the wick trimmed to 1/4" at all times, and keep out of draughts.
Cleaning spilled wax
We strongly suggest you seek professional advice from cleaning experts such as carpet cleaners or furniture refinishers.
Never leave candles burning unattended.
Keep a burning scented candles away from things that could catch fire.